Shipping policy

Velisse Shipping Policy

Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.

Shipping Times

  • Domestic (within [your primary market]): 3–7 business days
  • International / GCC: 7–14 business days

Delivery times are estimates and not guaranteed, as they may be affected by customs, local carriers, or unforeseen delays.

Shipping Rates

  • Orders over $50: Free standard shipping
  • Orders under $50: Calculated at checkout based on destination and weight

Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number.

Customs & Duties
For international orders, you are responsible for any customs fees, taxes, or duties charged by your country upon arrival. These are not included in the checkout price.

Lost or Delayed Packages
If your order hasn't arrived within the estimated window, contact us at [your email] and we'll investigate with the carrier on your behalf.